Privacy and Personal Data Protection Policies

Privacy and Personal Data Protection Policies

PERSONAL DATA PROTECTION

Information on the use of personal data, as provided for in regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons, as regards the processing of personal data and free circulation of these data (RGPD).
NATURHOUSE HEALTH S.A. respects its right to privacy and applies all applicable regulations in order to protect the personal data of its customers and users.

Your personal data is treated with the utmost confidentiality, having adopted NATURHOUSE HEALTH S.A., as responsible for the treatment, the technical and organizational measures necessary to guarantee the confidentiality and security of personal data, avoiding alteration, loss, treatment or unauthorized access.

In order for the user to be able to receive information and, if necessary, to acquire or use the products and services that NATURHOUSE Health S.A. offers through the NATURHOUSE Health S.A. site (s), it is necessary to inform us of certain personal data necessary to to be able to personalize our services and adjust them to your interests and needs.

We remind you that it is the duty of the user to let us know any changes that occur in their data, to NATURHOUSE HEALTH S.A., and that would have registered our sites, to carry out their maintenance in the corresponding files.

You may revoke this consent at any time, as well as exercise your rights of access, rectification, deletion, limitation of treatment, data portability and opposition by writing to:

NATURHOUSE HEALTH S.A.
Calle Claudio Coello 91, 4º Planta
28006 Madrid
 Spain

Or by email to this address: dpo@naturhouse.com

You have the right to lodge a complaint with the Information Commissioner and more details can be found on their website www.ico.org.uk.

DATA CONTROLLERS AND DATA PROTECTION OFFICER

A data controller is an organization that collects and uses personal data and has responsibility for how the personal data is used and managed.

A Data Protection Officer (DPO) is the person in an organisation who has responsibility for monitoring compliance with the law and for ensuring that personal data is protected within an organization.

NATURHOUSE HEALTH S.A. provides your goods and is the data controller of personal data that you provide when you order goods.
The Data Protection Officer NATURHOUSE HEALTH S.A. can be contacted at dpo@naturhouse.com

WHO WE TRANSFER DATA TO

Transferring personal data to other organizations needs to take place with appropriate safeguards and you can be assured that we will only share the personal data that is needed for these organizations to be able to provide the right service to you or support us in doing so.

We may transfer your personal data to the following third parties:

  • Companies of the Naturhouse group within its geographical area.

We will only transfer your personal data to third parties who adhere to appropriate data security standards and controls.

TREATMENT REGISTER

TREATMENT USES TYPES OF DATA DATA PERMANENCE RIGHTS
“MY IDEAL WEIGHT FORM” The personal data you provide will be used to carry out the preliminary study of the services we can offer you. Height, weight, desired weight, contact and location The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment the rights of:

Access, cancellation, opposition and rectification – by application or by request.

“CONTACT AN ADVISER FORM” The personal data you provide will be used for a consultant to contact you. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment of rights of:

Access, cancellation, opposition and rectification – by application or by request.

“STORE MAP FORM” The personal data you provide will be used to inform you if there is a store closer to your zip code. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment of rights of:

Access, cancellation, opposition and rectification – by application or by request.

“WORK WITH US FORM” The personal data you provide will be used to make the selection of candidates for job vacancies that occur. identification, contact, labor, academic. The data will remain in this treatment until you notify us of your opposition and cancellation You may exercise to the person responsible for the treatment the rights of:

Access, cancellation, opposition and rectification – by application or by request.

“CHECKOUT FORM” The personal data you provide will be used to complete your purchase. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment of rights of:

Access, cancellation, opposition and rectification – by application or by request.

“REGISTER FORM” The personal data you provide will be used to register you as a customer. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment of rights of:

Access, cancellation, opposition and rectification – by application or by request.

“CONTACT US FORM” The personal data you provide will be used to respond to your comments, queries, opinions, observations and suggestions, and if you have given us permission, you can send commercial communications. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment the rights of:

Access, cancellation, opposition and rectification – by application or by request.

“BECOME A FRANCHISEE FORM” The personal data you provide will be used to respond to your request for information on how to become a franchisee. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment the rights of:

Access, cancellation, opposition and rectification – by application or by request..

“BECOME A MASTER FRANCHISEE FORM” The personal data you provide will be used to respond to your request for information on how to become a master franchisee. Identification and contact The data will remain in this treatment until you notify us of your opposition and cancellation.

Anyway, in any commercial communication that we send we will give you the opportunity to unsubscribe from treatment

You may exercise to the person responsible for the treatment the rights of:

Access, cancellation, opposition and rectification – by application or by request.

 

PRIVACY

COOKIES

This website uses proprietary and third-party cookies to enhance your browsing experience, depending on your browser settings. Some pages and options of NATURHOUSE HEALTH S.A. sites use browser-specific cookies. Cookies are automatic information-gathering procedures relating to preferences determined by a user during his visit to a particular website.

This information is recorded in small files that are stored in the user’s computer equipment, never in those of NATURHOUSE HEALTH S.A. Each time the user re-accesses the Web site in question, these files are automatically activated so that the Web site is configured with the preferences indicated in previous visits. Cookies cannot read cookie files created by other vendors.

WHAT TYPES OF COOKIES DO WE USE?

DEPENDING OF THE TIME PERIOD THAT COOKIES REMAIN ACTIVE THEY CAN BE:

  • Session cookies: Designed to collect and store data while the user accesses a Web page. They are usually used to store information that is only interested in preserving for the provision of the service requested by the user on a single occasion (for example, a list of purchased products)
  • Persistent cookies: Are a type of cookies by which the data remain stored in the terminal and can be accessed and treated for a defined period. They have a erasing date. They are used for example in the process of buying or registering to avoid having to enter our data constantly.

DEPENDING ON WHO IS THE ENTITY THAT MANAGES THE COMPUTER OR DOMAAIN FROM WHERE THE COOKIES ARE SENT AND TREATS THE DATA THAT ARE OBTAINED, WE CAN DISTINGUISH:

  • Owned Cookies: These are those that are sent to the user’s device and are managed exclusively by us for the best functioning of the site.
  • Third party Cookies: Those that are sent to the user’s device from a computer or domain that is not managed by us but by another entity, which will deal with the data obtained.

WHEN YOU BROWSE OUR WEBSITE YOU CAN INSTALL THE FOLLOWING COOKIES ON YOUR DEVICE:

  • Registration Cookies: When the user enters our website and logs on, a temporary cookie is installed so that you can navigate your user zone without having to enter your data continuously. This cookie will disappear when you log off.
  • Session Cookies: When the user surfs the Web, a cookie is installed for the management of the shopping cart, favorites and other features necessary to facilitate your shopping experience.
  • Analysis Cookies: They serve to study the behavior of the users anonymously when browsing our web. Thus we will be able to know the most viewed contents, the number of visitors, etc. An information we will use to improve the browsing experience and optimize our services. They may be their own, but also of third parties. Among the latter are Google analytics cookies.

UPDATE OF COOKIES

The cookies on this website can be updated, so we recommend that you review our cookie policy on a regular basis.

HOW TO MANAGE COOKIES DEPENDING ON THE BROWSER YOU USE

IMPORTANT. You can reject the treatment of the referred data by rejecting the use of cookies by selecting the proper configuration of your browser, however, you should know that if you do it you may not be able to use full site functionality.

Google Chrome

  • https://support.google.com/chrome

Microsoft Internet Explorer or Edge

  • https://support.microsoft.com/es-es/products/microsoft-edge

Mozilla Firefox

  • https://support.mozilla.org/es/products/firefox

Apple Safari

  • https://support.apple.com/es-es/safari

Opera

  • http://help.opera.com